iCouch is a full-featured, HIPAA and HITECH compliant therapist platform. Featuring a cutting edge, highly secure, video therapy application that will work in Chrome or Firefox, iCouch makes secure video therapy simple. It has automatic bandwidth optimization — if your connection speed drops, it falls back to audio-only until the connection improves. iCouch also has a robust SMS and email reminder system, credit card acceptance, complete schedule, client and document management. It also allows clients to send secure, encrypted messages to therapists. Everything is HIPAA compliant, including at-rest encryption and a strict security policy. Audit logs for the servers are kept a minimum of 3 years.

There is a monthly fee of $40 for therapists, however that provides unlimited access to all features, including unlimited SMS and email reminders, unlimited use of the video platform as well as a Search Engine Optimized public profile and public schedule.

Additional Information

Telemental health and telepsychiatry are quickly changing fields with constant improvements to technology, encryption, security, HIPAA and HITECH compliance, reimbursements, research, state and federal laws, education and online practice guidelines. These updates will change rapidly, so bookmark or link to this page to check in from time to time to see what has improved. You can also sign up in the contact form to receive a monthly update.

If you need assistance choosing a system, setting up an online therapy network, obtaining referrals for online services, improving provider adoption, or avoiding common telemental health start-up mistakes, contact Behavioral Health Innovation.

Behavioral Health Innovation is reliant upon public information and the feedback from the companies represented regarding these telemental health counseling products/services and cannot make any warranty regarding this information. This information has been compiled for educational purposes and attempts are made regularly to verify the accuracy of the information. Individuals are encouraged to verify the information represented prior to making a purchasing decision.

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