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ENTERPRISE TELEMENTAL
HEATH TECHNOLOGIES

The enterprise level technology options for telemental health are rapidly changing. This independent comparison will help you quickly evaluate the options in telemental health technologies appropriate for large mental health provider groups, hospitals, agencies and EAPs. These platforms were designed for practice groups of Psychiatrists, Psychologists, Counselors & Social Workers.

Enterprise Telemental Health Technologies Comparisons

START HERE 1. Filter results by clicking on the CLICK 2. Click on the blue bar to show more choices

General Info

Communication

Video Conference (One to one)
Email Over Secure Private Network
Video Conference (Group Capacity)
6030+1000s6YesManyOne to many25UnlimitedYes14,4001037No41210015UnlimitedComing soonunlimited2515410Unlimitedmanymany8unlimited1up to 128unlimited6061000+Unlimited0manymany1unlimited11YesManyunlimitedYes11611001654100YesUnlimitedUnlimited1unlimited5 1625
Email Over the Internet
Live Chat (Provider-Client)
Live Chat (Client to Client)
Client Forums
Text Messaging (Provider-Client)
Telephone or VOIP

HIPAA – HITECH Security

Company States HIPAA Compliant
BAA Agreement Signed with Covered Entity
Encryption Type
256-bit SSL data encryption256K AES SSL Protected 256 bitAESAES 256 bitOpenSSH and AES_256_CBCAES256-bitFIPS 140-2 SSL256 Bit SSL, 2040 Bit RSASSL256SSITransport Layer Security (TLS), Advanced Encryption Standard (AES) 256, AES 128SSAE 16 / ISAE 3402 Type II SOC 1 SSL-encryptEnd-to-end 128-bit AES encryptionFIPS 140-2 certified 256 bit AES encryptionAES256 & RSA2048, TLS transport256 BitTLS 1.0128-bit AES Encryption over SSLRSA 1024 Bit/AES 256AES128-bit secure socket layer (SSL)see websiteAES256 bit256 Bit256-bitHTTPS, TLS/SSL, FIPS 140-2 +256 Bit Encrypted SSLSee website for details256bit AESAES 128, FIPS 140 Level-2128-bit AES, 256-bit SSL128 Bitsee websiteAES 256See website for detailsaes256Secondary AES-512 Encryption256 Bit & 2048 Bit Encryption, Digital SignaturesAES-256Secure Sockets Layer (SSL)AES256-Bit SSL & AFMS data encryptionSSL 256 Bit EncryptionFIPS 140-2 certified 256 bit AES encryption256 bit SSL/HTTPS encryptionSecure Socket Layer (SSL) encryption
Resting State Data Encryption - ALWAYS
Vulnerability Scanned
Vulnerability Scanned - By 3rd Party
Risk Assessment (formal) completed annually
Administrative, physical and technical controls per Public Law 104-191

User Tools (Provider & Client)

Client Journal or Blog
Assessments & Surveys
Media Sharing
Topical Content for Clients
Whiteboard
File Sharing
Screen Sharing
Widgets or Applications for Clients

Provider Business Tools

E-Prescribing
Custom Folders
Client Self-Scheduling
Appointment Alert System - SMS
Provider Profile (Website)
Directory Listing Online
Data Export Options
EHR Integration
Automated Workflows

Billing & Insurance

Payment System Online
Client Billing System
Insurance Claim Billing System
Insurance Claim Tracking System

User Requirements

Software Download
Web Camera (Provided By Vendor)
Web Camera (Common/Store Bought)
Headset
Hardware

Technical Requirements (Video)

Cloud Based
Mac/Apple Compatible
HD Enabled
Room Access Controls
Admin Mute Controls
Resolution (Video)
720pHD 720P00720P HD1280x7201080720P, 1280 PHDH.2641080p250 - 600 kbps1080p/720p6 size options1080p30320 or HD 720HD, 1080P, on low bandwidth connectionsresolution 1270 x 720; aspect ratio 16:91HD (720p) and (1080p) HD 1080p videoHDup to HD720p1080p640x480720P HDHD720p, 1080p540pHD
Graceful Degradation
Routing & Switching Services
Full Screen Video
Camera Tilts, Rotates, Zooms
Mobile Access

Additional Specifications

Version
1.9a2.022.02.7 PC, 2.5.6 Mac4.0/8.2.41.2.0inc3.02.02.02.0
Apple IOS - iPad App
Android App
Mobile Configured
Cloud Based
Mac/Apple Compatible

Technical Support

Telephone
Email or Online Form
Chat
Group Forum Online
Help Section on Website
Live Video

Enterprise Telemental Health Technologies Comparisons

START HERE 1. Filter results by clicking on the CLICK 2. Click on the blue bar to show more choices

1DocWay

2MI Software

323.tv

AbilTo

Adaptive TeleHealth

Adobe Connect

Amcom Software

American Doctors Online

American TeleCare

American Well

AnyMeeting

Avistar

Biscott

Blackboard

Blue Jeans

Breakthrough

Brosix

BuddyApp

Chorus Call

Cisco Unified MeetingPlace

ClickCare

CloudVisit Telemedicine

Connexus

Consult A Doctor

DigiGone

Doxy.me

E Mental Health Center

e-Psychiatry

EasyShare VC

Empower Interactive

ePsychToday

eTherapi

Fring

FuzeBox

GatherPlace

GenerationOne

Glance

GoToMeeting

HealthLinkNow

HealthSpot

Hearkn

HearMe

HipaaChat

Homepsych

IBM Sametime

iCouch

iLinc

iMeet

Imprivata Cortext

InSight Telepsychiatry

InstaHEAL Telemedicine

InstantPresenter

Interactive Care

InterCall

ISL Online

iVisit

Jabber Video

Just Answer

LifeSize

LifeSize UVC ClearSea

Live Conference Pro

Logitech-LifeSize

MDLiveCare

MediSprout

Medweb

MeetingBurner

MegaMeeting

Mend

Mental Health Pros

Microsoft Lync

Microsoft Office Live Meeting

MindCare Solutions

Nefsis

OpenTok

Paubox

Plus Guidance

Polycom

Polycom RealPresence Mobile

Providea

Radvision

REACH Health

Recovery Rebooted

Revolve Robotics Kubi

Saba Centra

SBR Health

Secure Telehealth

SecureVideo.com

Shepell fgi

Soltrite

swyMe

Talk to an Expert, Inc.

Tandberg

TelemedicineIM

The Conference Group

thera-LINK

Therapy Online

TruClinic

V2VIP

VIA3

VideoMost

Vidyo

Virtual Care Works

Virtual Therapist Network

Virtual Therapy Connect

Visionable

Vitel Net

Voltage Security

Vsee

Vyew

WebEx

WeCounsel

Weemo

Yuuguu

Zoom

45

1

7

21

3

63

7

6

0

7

7

7

9

138

4

6

6

0

7

6

2

7

4

7

10

34

53

10

11

0

7

54

6

8

5

6

7

9

5

1

7

7

11

9

7

8

5

6

7

6

10

5

5

9

6

10

10

50

5

56

6

5

6

10

17

6

5

11

5

0

5

6

7

9

0

6

8

5

7

9

7

62

10

6

10

9

6

58

6

9

9

8

8

5

6

8

5

6

8

6

11

9

22

41

0

9

6

11

9

9

9

8

5

9

General Info

Communication

CLICK Video Conference (One to one)
CLICK Email Over Secure Private Network
CLICK Video Conference (Group Capacity)
6030+1000s6YesManyOne to many25UnlimitedYes14,4001037No41210015UnlimitedComing soonunlimited2515410Unlimitedmanymany8unlimited1up to 128unlimited6061000+Unlimited0manymany1unlimited11YesManyunlimitedYes11611001654100YesUnlimitedUnlimited1unlimited5 1625
CLICK Email Over the Internet
CLICK Live Chat (Provider-Client)
CLICK Live Chat (Client to Client)
CLICK Client Forums
CLICK Text Messaging (Provider-Client)
CLICK Telephone or VOIP

HIPAA – HITECH Security

CLICK Company States HIPAA Compliant
CLICK BAA Agreement Signed with Covered Entity
CLICK Encryption Type
256-bit SSL data encryption256K AES SSL Protected 256 bitAESAES 256 bitOpenSSH and AES_256_CBCAES256-bitFIPS 140-2 SSL256 Bit SSL, 2040 Bit RSASSL256SSITransport Layer Security (TLS), Advanced Encryption Standard (AES) 256, AES 128SSAE 16 / ISAE 3402 Type II SOC 1 SSL-encryptEnd-to-end 128-bit AES encryptionFIPS 140-2 certified 256 bit AES encryptionAES256 & RSA2048, TLS transport256 BitTLS 1.0128-bit AES Encryption over SSLRSA 1024 Bit/AES 256AES128-bit secure socket layer (SSL)see websiteAES256 bit256 Bit256-bitHTTPS, TLS/SSL, FIPS 140-2 +256 Bit Encrypted SSLSee website for details256bit AESAES 128, FIPS 140 Level-2128-bit AES, 256-bit SSL128 Bitsee websiteAES 256See website for detailsaes256Secondary AES-512 Encryption256 Bit & 2048 Bit Encryption, Digital SignaturesAES-256Secure Sockets Layer (SSL)AES256-Bit SSL & AFMS data encryptionSSL 256 Bit EncryptionFIPS 140-2 certified 256 bit AES encryption256 bit SSL/HTTPS encryptionSecure Socket Layer (SSL) encryption
CLICK Resting State Data Encryption - ALWAYS
CLICK Vulnerability Scanned
CLICK Vulnerability Scanned - By 3rd Party
CLICK Risk Assessment (formal) completed annually
CLICK Administrative, physical and technical controls per Public Law 104-191

User Tools (Provider & Client)

CLICK Client Journal or Blog
CLICK Assessments & Surveys
CLICK Media Sharing
CLICK Topical Content for Clients
CLICK Whiteboard
CLICK File Sharing
CLICK Screen Sharing
CLICK Widgets or Applications for Clients

Provider Business Tools

CLICK E-Prescribing
CLICK Custom Folders
CLICK Client Self-Scheduling
CLICK Appointment Alert System - SMS
CLICK Provider Profile (Website)
CLICK Directory Listing Online
CLICK Data Export Options
CLICK EHR Integration
CLICK Automated Workflows

Billing & Insurance

CLICK Payment System Online
CLICK Client Billing System
CLICK Insurance Claim Billing System
CLICK Insurance Claim Tracking System

User Requirements

CLICK Software Download
CLICK Web Camera (Provided By Vendor)
CLICK Web Camera (Common/Store Bought)
CLICK Headset
CLICK Hardware

Technical Requirements (Video)

CLICK Cloud Based
CLICK Mac/Apple Compatible
CLICK HD Enabled
CLICK Room Access Controls
CLICK Admin Mute Controls
CLICK Resolution (Video)
720pHD 720P00720P HD1280x7201080720P, 1280 PHDH.2641080p250 - 600 kbps1080p/720p6 size options1080p30320 or HD 720HD, 1080P, on low bandwidth connectionsresolution 1270 x 720; aspect ratio 16:91HD (720p) and (1080p) HD 1080p videoHDup to HD720p1080p640x480720P HDHD720p, 1080p540pHD
CLICK Graceful Degradation
CLICK Routing & Switching Services
CLICK Full Screen Video
CLICK Camera Tilts, Rotates, Zooms
CLICK Mobile Access

Additional Specifications

CLICK Version
1.9a2.022.02.7 PC, 2.5.6 Mac4.0/8.2.41.2.0inc3.02.02.02.0
CLICK Apple IOS - iPad App
CLICK Android App
CLICK Mobile Configured
CLICK Cloud Based
CLICK Mac/Apple Compatible

Technical Support

CLICK Telephone
CLICK Email or Online Form
CLICK Chat
CLICK Group Forum Online
CLICK Help Section on Website
CLICK Live Video

Behavioral Health Innovation is reliant upon public information and the feedback from the companies represented regarding these telemental health counseling products/services and cannot make any warranty regarding this information. This information has been compiled for educational purposes and attempts are made regularly to verify the accuracy of the information. Individuals are encouraged to verify the information represented prior to making a purchasing decision.

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