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PRIVATE PRACTICE
TELEMENTAL HEALTH SOFTWARE

An independent comparison of the telemental health software options for Psychiatrists, Psychologists, Counselors and Social Workers in solo online private practice counseling. Telemental health technologies and software platforms are constantly improving. Use this comparison site to identify the online counseling or telepsychiatry platform that meets your practice needs.

Note: Some of the technologies may NOT have been created for telemental health but were included for comparison purposes.  Click criteria such as “HIPAA compliant” to find technology that meets your needs.

Private Practice Telemental Health Technology Comparisons

START HERE 1. Filter results by clicking on the CLICK 2. Click on the blue bar to show more choices

General Info

Site
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Additional Information

Communication

Video Conference (One to one)
Email Over Secure Private Network
Video Conference (Group Capacity)
630+1000s0Yes0Many25UnlimitedYes11011037NoUnlimited80121001015YesComing soonunlimited2515Unlimitedmanyunlimited1up to 128unlimited601000+Unlimited0111YesLimitedYes16100165100YesUnlimitedUnlimitedunlimited995 16
Email Over the Internet
Live Chat (Provider-Client)
Live Chat (Client to Client)
Client Forums
Text Messaging (Provider-Client)
Telephone or VOIP

HIPAA – HITECH Security

Company States HIPAA Compliant
BAA Agreement Signed with Covered Entity
Encryption Type
256-bit SSL data encryption256K AES SSL Protected 256 bit256 bit and 128 bit SSL certificatesAESAES 256 bitOpenSSH and AES_256_CBCAES256-bit128 Bit Encryption256-bit encryptionFIPS 140-2 SSL256 Bit SSL, 2040 Bit RSA256SSIEnd-to-end 128-bit AES encryption128 bit(AES) 256 and AES 128Transport Layer Security (TLS), Advanced Encryption Standard (AES) 256, AES 128SSL-encryptEnd-to-end 128-bit AES encryptionFIPS 140-2 certified 256 bit AES encryptionAES256 & RSA2048, TLS transport256 BitHush Encryption EngineTLS 1.0128-bit AES Encryption over SSL128 and 256-bit SSL encryption128-bit secure socket layer (SSL)see websiteAES128-bit secure socket layer (SSL)256 bit128-bit secure socket layer (SSL)256-bit128-bit secure socket layer (SSL)128-bit secure socket layer (SSL)HTTPS, TLS/SSL, FIPS 140-2 +SSLSee website for detailsSSL256 bit encryption128-bit AES, 256-bit SSL128 BitAES 256aes256Secondary AES-512 Encryption256 Bit & 2048 Bit Encryption, Digital SignaturesSecure Sockets Layer (SSL)AESSSL 256 Bit EncryptionFIPS 140-2 certified 256 bit AES encryption256 bit SSL/HTTPS encryption
Resting State Data Encryption - ALWAYS
Vulnerability Scanned
Vulnerability Scanned - By 3rd Party
Risk Assessment (formal) completed annually
Administrative, physical and technical controls per Public Law 104-191

User Tools (Provider & Client)

Client Journal or Blog
Assessments & Surveys
Media Sharing
Topical Content for Clients
Whiteboard
File Sharing
Screen Sharing
Widgets or Applications for Clients

Provider Business Tools

E-Prescribing
Custom Folders
Client Self-Scheduling
Appointment Alert System - SMS
Provider Profile (Website)
Directory Listing Online
Data Export Options
EHR Integration
Automated Workflows

Billing & Insurance

Payment System Online
Client Billing System
Insurance Claim Billing System
Insurance Claim Tracking System

User Requirements

Software Download
Web Camera (Provided By Vendor)
Web Camera (Common/Store Bought)
Headset
Hardware

Technical Requirements (Video)

Cloud Based
Mac/Apple Compatible
HD Enabled
Room Access Controls
Admin Mute Controls
Resolution (Video)
720pHD 720P0High Definition 720p 30/60 fps or 1080p0720P HD01280x7201080720P, 1280 PHD1080p001080p250 - 600 kbps1080p/720p6 size options1080p30HD, 1080P, on low bandwidth connections1HD (720p) and (1080p) HD 1080p videoup to HD720p640x480720P HD720p, 1080p0540p
Graceful Degradation
Routing & Switching Services
Full Screen Video
Camera Tilts, Rotates, Zooms
Mobile Access

Additional Specifications

Version
1.9a2.022.02.7 PC, 2.5.6 Mac1.1.84.0/8.2.4inc3.02.0
Apple IOS - iPad App
Android App
Mobile Configured
Cloud Based
Mac/Apple Compatible

Technical Support

Telephone
Email or Online Form
Chat
Group Forum Online
Help Section on Website
Live Video

Private Practice Telemental Health Technology Comparisons

START HERE 1. Filter results by clicking on the CLICK 2. Click on the blue bar to show more choices

1DocWay

2MI Software

323.tv

Access Psychiatry Solutions, LLC

Adaptive TeleHealth

Adobe Connect

AMD Global Telemedicine

American Educational Telecommunications, LLC

American TeleCare

Asana Integrated Medical Group

Ask The Internet Therapist

Avistar

Behavior Imaging Solutions

BigMarker

Biscott

Blue Jeans

Breakthrough

Brosix

BuddyApp

Choose Help

Chorus Call

ClickCare

CloudVisit Telemedicine

Cobalt Therapeutics LLC

Consult A Doctor

Cope Today

CoroCall

CounSol

CryptoHeaven

DigiGone

Doxy.me

E Mental Health Center

e-Psychiatry

EasyShare VC

eCounseling

eCrypt Me

eMindful

ePsychToday

Ether

eTherapi

eWebTherapy

Faspsych

FlashMeeting

Forefront TeleCare

Fuzebox

FuzeBox

Glance

Google+ Hangouts

GoToMeeting

HealthLinkNow

Hearkn

Help Horizons

Helpouts

HipaaChat

Homepsych

HP SkyRoom

HushMail

iCouch

iLinc

iMeet

InstantPresenter

Interactive Care

InterCall

iTherapyRX

iVocalize

Jabber Video

Just Answer

LifeSize

LifeSize UVC ClearSea

Live Advice

Live Conference Pro

LivePerson

Logitech-LifeSize

Medweb

MeetingBurner

MegaMeeting

Mend

Mental Health Pros

Mentaline

MoodHacker

My TherapyNet

Nefsis

Online Therapy

PASS

Plus Guidance

Polycom

Polycom RealPresence Mobile

Pretty Padded Room

Providea

Radvision

REACH Health

Regroup Therapy

SecureNym

SecureVideo.com

Shepell fgi

swyMe

Talk to an Expert, Inc.

TalkSession

TelemedicineIM

The Conference Group

thera-LINK

Therapy Online

TheraWeb

V2VIP

VIA3

VideoMost

Vidyo

Virtual Care Works

Virtual Therapy Connect

Visionable

Vsee

VTEL

Vyew

WebCast2You

WebEx

WeCounsel

Workplace Options

45

1

7

5

3

63

8

20

0

6

6

7

6

8

9

4

6

6

0

9

7

2

7

7

7

15

6

10

7

10

34

53

10

11

6

7

5

7

6

54

8

5

6

5

9

8

7

8

9

5

7

9

10

11

9

9

7

8

5

6

5

5

9

8

7

10

50

5

56

7

6

5

5

17

6

5

11

5

32

7

10

7

1

5

6

8

5

6

7

9

7

8

6

6

58

9

9

16

8

5

6

8

11

6

8

6

11

9

41

0

11

5

9

1

9

9

9

General Info

CLICK Site
VisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisitVisit
CLICK Additional Information

Communication

CLICK Video Conference (One to one)
CLICK Email Over Secure Private Network
CLICK Video Conference (Group Capacity)
630+1000s0Yes0Many25UnlimitedYes11011037NoUnlimited80121001015YesComing soonunlimited2515Unlimitedmanyunlimited1up to 128unlimited601000+Unlimited0111YesLimitedYes16100165100YesUnlimitedUnlimitedunlimited995 16
CLICK Email Over the Internet
CLICK Live Chat (Provider-Client)
CLICK Live Chat (Client to Client)
CLICK Client Forums
CLICK Text Messaging (Provider-Client)
CLICK Telephone or VOIP

HIPAA – HITECH Security

CLICK Company States HIPAA Compliant
CLICK BAA Agreement Signed with Covered Entity
CLICK Encryption Type
256-bit SSL data encryption256K AES SSL Protected 256 bit256 bit and 128 bit SSL certificatesAESAES 256 bitOpenSSH and AES_256_CBCAES256-bit128 Bit Encryption256-bit encryptionFIPS 140-2 SSL256 Bit SSL, 2040 Bit RSA256SSIEnd-to-end 128-bit AES encryption128 bit(AES) 256 and AES 128Transport Layer Security (TLS), Advanced Encryption Standard (AES) 256, AES 128SSL-encryptEnd-to-end 128-bit AES encryptionFIPS 140-2 certified 256 bit AES encryptionAES256 & RSA2048, TLS transport256 BitHush Encryption EngineTLS 1.0128-bit AES Encryption over SSL128 and 256-bit SSL encryption128-bit secure socket layer (SSL)see websiteAES128-bit secure socket layer (SSL)256 bit128-bit secure socket layer (SSL)256-bit128-bit secure socket layer (SSL)128-bit secure socket layer (SSL)HTTPS, TLS/SSL, FIPS 140-2 +SSLSee website for detailsSSL256 bit encryption128-bit AES, 256-bit SSL128 BitAES 256aes256Secondary AES-512 Encryption256 Bit & 2048 Bit Encryption, Digital SignaturesSecure Sockets Layer (SSL)AESSSL 256 Bit EncryptionFIPS 140-2 certified 256 bit AES encryption256 bit SSL/HTTPS encryption
CLICK Resting State Data Encryption - ALWAYS
CLICK Vulnerability Scanned
CLICK Vulnerability Scanned - By 3rd Party