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Shepell fgi

Shepell·fgi is the leading provider of integrated health and productivity solutions that address the mental, physical and social health issues affecting the workplace. Over 10,000 organizations trust Shepell·fgi to keep their employees and organizations healthy.

Additional Information

Shepell offers a variety of professional counseling solutions. Communication occurs between the individual and counsellor via a webcam, telephone (or microphone) and Internet connection, with both parties able to see and hear each other as if they were in the same room. Using state-of-the-art technology provided by WebEx, service is customized to the client environment, while security of the data exchanged between the counsellor and client is preserved. Video counselling makes accessing a network of professionals, including psychiatrists, psychologists and social workers, more convenient for employees and their immediate family members. It overcomes limitations caused by people’s busy work schedules, health issues and/or family life. Whether employees are shift workers, single parents with limited time, or family members who may not live at home, this new enhancement gives them access to specialists who may not otherwise be available to them. This service meets the rigorous standards of the EAP Council on Accreditation. Its also another modality offered by Shepell•fgi in addition to the recently launched First Chat—an online chat consultation service that provides employees with accessible, instant, and confidential counselling support.

Telemental health and telepsychiatry are quickly changing fields with constant improvements to technology, encryption, security, HIPAA and HITECH compliance, reimbursements, research, state and federal laws, education and online practice guidelines. These updates will change rapidly, so bookmark or link to this page to check in from time to time to see what has improved. You can also sign up in the contact form to receive a monthly update.
If you need assistance choosing a system, setting up an online therapy network, obtaining referrals for online services, improving provider adoption, or avoiding common telemental health start-up mistakes, contact Behavioral Health Innovation.


  1. Kent Blocker on February 13, 2014 at 12:35 am

    Do you also have counselors in your network? I am a CEAP, certified by NBCC as a NCC, CCMHC, MAC; am SAP & SAE, & am a Distance Credentialed Counselor through CCE. My email is

Behavioral Health Innovation is reliant upon public information and the feedback from the companies represented regarding these telemental health counseling products/services and cannot make any warranty regarding this information. This information has been compiled for educational purposes and attempts are made regularly to verify the accuracy of the information. Individuals are encouraged to verify the information represented prior to making a purchasing decision.

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