At its simplest, providing a patient-centered service means designing the service in exactly the way a patient would want it to be delivered. MindCare Solutions is built just that way. Market research across the whole spectrum of healthcare delivery makes it clear what is most important to patients. They want high quality, they want convenience and they want predictable and reasonable out-of-pocket costs.

To patients ‘high quality’ means something different than it means for clinicians. While doctors look at process inputs and clinical milestones, patients look at how seamlessly care is provided,

how well their clinicians work together and how they are treated by the providers they encounter. There is nothing that undermines a patient’s sense of safety more than disconnected and disjointed care. And nothing that gives patients and families more confidence than feeling as though their provider knows and anticipates their needs. MindCare Solutions presents a wholly integrated, seamless model that brings primary and behavioral care together, delivered through telemedicine – conveniently and timely.